Ones you placed an online order and money paid via credit / debit card or online payment gateway, No refund/cancellation will be entertained. We have return policy of our products so we can replace your product in following cases,
• Dead On Arrival
• Order Error
We use DTDC & Palande & some other courier according to condition. third party courier companies to ship the mango boxes and they are the best in their work.
You are aware that when we dispatch mangoes to you, they go out of our control. You understand that they should reach you as soon as possible for them to remain their best.
Expect Pune we shipped semi ripped mangoes as they are perishables and there will be changes of damage the fully ripped mangoes in transit.
We send you a ‘shipping’ updates as soon as they are taken over by the courier company and it is your responsibility to ensure that you or someone will be there at the given address to receive the box. This replacement and refunds will not hold good in the case that they have reached your city, but the delivery to you is delayed because you were unavailable, did not answer the call, or requested a later date for delivery. You understand that mangoes are perishables and delaying delivery is likely to hasten their perishability. Hence, we will not be liable to give any replacement or refund in such a case when the status check with the courier company shows that later delivery was requested.